This Privacy Policy explains how Serenity collects, uses, and shares information when you use the Serenity mobile application and related services (the "App").
Information We Collect
- Account information such as your name and email address if you create an account.
- Usage data such as sessions, features used, and in-app interactions.
- Device information such as device type, operating system, and app version.
- Support messages you send us through the App or support channels.
Payment information for subscriptions or in-app purchases is processed by the app store provider and not stored by Serenity.
How We Use Information
- Provide, personalize, and improve the App.
- Maintain safety, security, and performance.
- Respond to support requests and send essential service updates.
- Analyze trends to better understand user needs.
How We Share Information
We do not sell your personal information. We may share information with trusted service providers who help us operate the App, and with authorities when required by law.
Data Retention
We keep your information only as long as needed to provide the App and for legitimate business purposes such as compliance and dispute resolution.
Security
We use reasonable safeguards to protect your information, but no method of transmission or storage is completely secure.
Children's Privacy
The App is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided information to us, contact us so we can delete it.
Your Choices
Updates to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will update the "Last updated" date and may provide additional notice within the App.